employee profile 07 June-2022, by: admin
61 Views     ForkFedora Facebook ForkFedora WhatsApp
Helpdesk  Executive jobs in Mumbai

Helpdesk  Executive jobs in Mumbai | Customer service jobs in Mumbai

Job Title : Helpdesk Executive job

Job location: Airoli ( Thane, Ghansoli, Vashi, Koperkhaine,)

Job type: work from office

Job requirement:Male & females both can apply

Salary: 13k in hand 16k CTC

Qualification: SSC, HSC, graduation can apply.

Experience: Freshers can apply

Job description: Provide user support and customer service on company-supported computer applications and platforms. Troubleshoot problems and advise on the appropriate action.

  • respond to requests for technical assistance in person, via phone, chat or email
  • diagnose and resolve technical hardware and software issues
  • research questions using available information resources
  • advise user on appropriate action
  • follow standard help desk procedures
  • log all help desk interactions
  • administer help desk software
  • follow up with customers and users to ensure complete resolution of issues
  • redirect problems to correct resource

Key skill:

  • oral and written communication skills
  • learning skills
  • customer service orientation
  • problem analysis
  • problem-solving
  • adaptability
  • team interaction

Shift Timing: 9 hours shift (7am- 8pm) sometimes night shift also

Age limit : 29 years

Hurry up Tomorrow Last day
Interested can call or whatsup on below numbers 
Pls forward to ur near and dear ones