employee profile 04 November-2022, by: employee
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International Calling||Banking Sector jobs in Goregaon East-Mumbai

Job description

Role : Phone Banking Officer

Industry: Banking Sector

Location: Nirlon Knowledge Park Goregaon East, Chennai

Qualification: Any Graduate

Salary: 3.00LPA (Freshers) 4.5 (Experienced)

Working Days: 5 (rotational shifts)

Offs: 2 (rotational)

NOTE: candidate should have excellent communication skills and relevant documents + vaccination certificate

Job description

Cross-sell / upsell set products like (Loans and mortgages) & (Priority / elite accounts)
Displaying complete onus to customers queries / problems
Escalating customer issues to the right internal stakeholders
Ensure process efficiency and effectiveness by Complying to service and sales guidelines
Achieving Call Quality targets
Resolving customer queries at the first instance of contact, with minimum call handling time

Required Candidate profile

Excellent written and oral communication
Service mind set
Enthusiastic and self-motivated
Ability to work in a dynamic environment
Good comprehension skills

Contact Details:-

To apply call between 10am to 6pm

@Sonia 8447674871 or mail me at sonia.baurai@careernet.in

Role Customer Service
Industry Type Banking
Functional Area Customer Success, Service & Operations
Employment Type Full Time, Permanent
Role Category Customer Success, Service & Operations - Other
UG :Any Graduate
Key Skills
BPO,Phone Banking
Customer Relationship,CRO Communication Skills, Customer Service, Customer Support, US Shift, Customer Care, Night Shift, International Voice Process, International BPO